Cloud telephone systems are quickly becoming the de facto standard for many businesses across the world. The days of on-premise systems are deteriorating rapidly with many businesses opting for a more scalable and reliable technology without having to install, configure or maintain hardware.
Cloud Telephone Systems for the Small Business
Efficiency and communication are everything—especially if you’re a small business and a cloud phone system is thought to offer many benefits for small businesses over a regular phone service.
The systems are renowned for their simple set up and offer businesses a wide-array of features without any up-front investment. There are no in-house servers or equipment to worry about, and the basic financial requirements for implementing a cloud phone system are minimal. All that’s required is a spare internet connection and reasonable connection speed and you can take advantage of the system.
With a cloud phone system, you would still buy the telephone, setup and training but instead of purchasing the telephone system processor, you simply pay a monthly rental for ports on the offsite telephone system. Your office telephones would then connect via the Internet using VoIP to the telephone system that is offsite.
The latest phones also offer many sophisticated features at no extra charge, making Cloud phone systems even more attractive for small businesses.
The UK’s largest provider is now supplying over 10,000 cloud based telephones per month to UK businesses – and with BT preparing to switch to an all IP network by 2025, these figures are set to increase rapidly over the next few years.
Below are a few of the reasons why many small businesses are choosing Cloud phone systems over traditional PBX:
Low Cost Service & Calls – The primary advantage of a cloud phone systems for small business is the low cost monthly fee. Many VoIP providers allow free computer-to-computer calls, while computer-to-traditional phone calls are usually cheaper too.
Wide Choice of Business Features – Cloud/VoIP phones are affordably priced and many have a wide choice of useful features including call forwarding, call waiting, voicemail and caller ID. They can also offer three-way or multiple connections and will allow you to send data such as pictures and documents while you are talking.
Many phones also come with audio enhancements and external speakers making the sound quality better than a traditional telephone service – although it can be affected by a slow internet connection speed.
Portable Service – When you sign up with a VoIP service provider your cloud phone is given a unique number. You can retain this ‘phone number’ if you move offices. Simply plug the phone into the new broadband connection and then make and receive calls just as before.
Choice of STD Code – Choosing the right telephone number can be crucial for a small business and with a cloud phone system you have the flexibility to choose which STD dialling code you wish to have. For example, a business based in Preston can choose to have a London number. This gives the benefit of being able to have one or more numbers which you can use to advertise within that local area as a local number and actually have it ring anywhere in the world where you have Internet access.
With cloud telephony hailed as the future for high performance, success and cost-effective business phone systems, upgrading your phone system, could change the way you do business for the better.