Alex Branton from oneHR came in to tell us what it’s like working as a Marketing Communications Coordinator for a HR management solution and her advice for new businesses in Manchester.
Alexandra Branton – oneHR Transcript
What’s your name, position and where do you work?
My name’s Alex Branton. I’m marketing communications co-ordinator at oneHR Software.
Describe your business in one sentence.
So oneHR in a sentence is: an HR management solution that can be used by employers and their employees.
What separates you from the competition?
I think what separates oneHR is our emphasis on customer service and we really value feedback from our clients, we don’t just leave them once they’re on the system and their left to their own devices. We like to keep in touch and sort of monitor how they’re using the system.
What have been the highlights of your company so far?
Being shortlisted for the Professional Services of the Year Award hosted by Moorcroft Solicitors and it’s within the next couple of weeks that we’ll find out if we’ve won.
What qualities are needed to succeed in your industry?
I think as I’ve mentioned before, you’ve really got to value customer service and value customer success because it’s word of mouth in our industry. A lot of the key players hold the same key features, it’s what can give you that edge and ours is our customer success.
Why do new businesses choose Manchester?
I think it’s an exciting hub, a great place to be, especially for the sort of digital creatives. You’ve got MediaCity. I think it’s slightly more friendly, maybe, than London and that makes a big difference really for especially new companies.
Who are some local companies you would recommend?
We work quite closely with Red Cow Media, their SEO services. There’s also the likes of Downtown in Business, we do quite a lot of work with them and their events are really worthwhile so I’d suggest going.
Who do you think are the most influential people in the local business scene?
I think there’s quite a few. We’re new to Manchester, we were originally based in Liverpool so there’s loads of people and i can’t really choose one person that’s helped us most.
Do you have any advice for new businesses in Manchester?
I think it would be network, word of mouth and getting to know as many people as you can and provide them with quality referrals and leads because that’s how you build your own network and it’s a strong foundation then for you.
What’s the main benefit of working in Manchester?
I think it would be, sort of, your transport links, your internet connections, things that you don’t necessarily consider, but it makes a big difference once you’ve set up and got everything set up to have great transport links for your employees, for clients to come and see you. It just makes a difference, really.
Where are your favourite places to eat and drink in Manchester?
I think my favourite place to go for a drink is Manchester House. It’s just a quite nice place to go and the views are beautiful as well.
To eat, you can’t go wrong with San Carlo or Neighbourhood’s also really cool and they’ve recently revamped it so that’s nice.
Thank you for watching I’m Alex from oneHR and this is huddled.